Shipping policy

Welcome to Easy Bake Supplies! We’re committed to getting your baking supplies to you safely, affordably, and on time — wherever you are in Kenya.

🚚 Delivery Coverage

We offer fast and reliable delivery across Kenya, including but not limited to:
Nairobi, Mombasa, Kisumu, Eldoret, Nakuru, Thika, Meru, Embu, Nyeri, Kakamega, Machakos, and more.
Whether you’re baking from home or running a business, we’ll get your order to your doorstep.

🕒 Order Processing Time

  • Orders placed before 2:00 PM (Monday–Saturday) are processed and dispatched the same day.

  • Orders placed after 2:00 PM are dispatched the next business day.

  • Orders made on Sundays or public holidays will be processed on the next working day.

🚚 Shipping Options & Timelines

Delivery Location Delivery Method Estimated Time
Nairobi & CBD Areas Same-day delivery / Pickup 2–6 hours
Major towns (outside Nairobi) Courier via Fargo, G4S, or Wells Fargo 1–3 business days
Remote / rural areas Courier drop-off or pick-up 2–5 business days

Please note: Delivery timelines may vary slightly based on courier workload, weather, or accessibility.

💳 Shipping Fees

  • Nairobi Deliveries: KES 200 – KES 400 (based on location)

  • Countrywide Courier Charges: Start from KES 300 (varies by location & weight)

  • Shipping fees are calculated at checkout or communicated during order confirmation for custom orders.

📍 Store Pickup (Nairobi CBD)

Prefer to collect your order?
✅ Visit us at Shop 29, Anna’s Arcade, Taveta Road, Nairobi.
Pickup hours: Monday–Saturday: 9:00 AM – 6:00 PM

📦 Packaging & Order Safety

All items are securely packed to prevent damage, especially delicate tools like cake toppers, tins, and packaging boxes.
If your item arrives damaged, refer to our Returns & Refunds Policy for how to get assistance.

❓ Need Help with Delivery?

Contact our Customer Service via:
📞 Phone: +254 717 730 005/ 789 993 396

/WhatsApp: +254 789 653 678
📧 Email: easybakesupplies45@gmail.com
📍 Visit: Shop 29, Anna’s Arcade, Taveta Road, Nairobi